I just finished typing another email to Tim Manson. 2 days ago I queried my statement and the premium charge. I was specific in all details. Never got a reply, so chased him up again. All he sends back is the Premium Charges rules transcript. His answer is just a cut & paste. So I've had to fire back again!

The trouble with their rules fineprint is it's just that, toooo fine! Just on that, I note their rules are all based on the mother currency pounds. Now I'm no corporate lawyer, but I would have thought it illegal for an Australian registered company to use a foreign currency in it's terminology? How does an Australian consumer relate to it, in terms of understanding it's value....."They mislead me your honour, as I equated pounds to meaning dollars??"